Delivery & Returns

Orders are dispatched within 1 Working Day from Hertfordshire UK via Royal Mail. We offer same day dispatch for orders placed before 12pm. 

Last Shipping Dates for Delivery by 25th December:

UK: Order by 19th December
Ireland and Europe: Order by 18th December
International: Order by 15th December

UK 

Royal Mail 1st Class: 1-2 Days | FREE
DHL: Next Working Day | £6.95

Europe

Standard: 7-14 Days Not Tracked | FREE 
Trackable 3-4 days | £9.95
Express: Next Working Day | £19.95

Rest of World

Trackable 3-4 days | £25
FREE trackable shipping for orders over £80


Please note you are responsible for any customs charges related to your shipment if these apply.

Our non tracked international delivery service considers a parcel lost after it has been in the postal system for a period of 21 days for International orders. Though it is highly unlikely deliveries to take this amount of time, we are unable to provide a refund or replacement until this period of time has elapsed. 

Order issues and refunds

We offer all customers a no quibble return if you are not happy with your order for any reason. Please contact us through our contact form and let us know your order number and the reason. We will send you out a returns form to send back with your order.